Privacy Policy

Niloy Tours & Travels Address: BEL Tower, Ground Floor, House 19, Road 1, Dhanmondi, Dhaka 1205, Bangladesh. AtNiloy Tours & Travels, we are committed to protecting and preserving the privacy of our visitors and customers when visiting our site or communicating electronically with us. This Privacy Policy explains how we process any personal data we collect from you or that you provide to us through our website and social media sites. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, and address.
Travel Information: Passport details, travel itinerary, and booking details.
Payment Information: Credit card details, billing address, and transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

To Provide Our Services: Processing your bookings, managing payments, and providing customer support.
To Improve Our Website: Ensuring that content is presented in the most effective manner for you and your device.
To Communicate With You: Sending booking confirmations, updates, and notifications related to your travel.
To Market Our Services: Sending promotional materials and newsletters, only if you have consented to receive them.
To Comply With Legal Obligations: Ensuring compliance with applicable laws and regulations.

Sharing Your Information

We may share your information with:

Service Providers: Third-party companies and individuals employed to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
Business Partners: Airlines, hotels, and other travel service providers to fulfill your booking requests.
Legal Requirements: Where required by law, we may disclose your information to authorities or regulatory bodies.

Data Security

We take the security of your personal data very seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted using SSL technology.

Your Rights

You have the right to:

Access: Request access to your personal data.
Correction: Request correction of the personal data that we hold about you.
Erasure: Request the erasure of your personal data.
Objection: Object to the processing of your personal data where we are relying on a legitimate interest.
Restriction: Request the restriction of processing of your personal data.
Transfer: Request the transfer of your personal data to another party.

Cookies

We use cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.